Customer Assistance Representative American Airlines Apply Online

Customer Assistance Representative American Airlines Apply Online:- Good News for all the candidates who are looking for the Customer Assistance Representative American Airlines, if you are one of them then you are in the right place, here we have shared the Customer Assistance Representative American Airlines in full details.

Recently American Airlines has published a Customer Assistance Representative American Airlines notification on its official website, candidates who has full fill the Customer Assistance Representative American Airlines criteria can apply for the Customer Assistance Representative posts.

American Airlines Hiring the candidate for the following posts that are Customer Assistance Representative, Customer Assistance, Customer Service Assistance or any others.

This is a great opportunity for all the candidates who are looking for the Customer Assistance Representative American Airlines, all candidates can apply for the Customer Assistance Representative American Airlines posts.

There is a maximum number of Customer Assistance Representative American Airlines posts is available, all candidates can apply for the Customer Assistance Representative posts, vacancies can be increased if there is a huge number of candidates, make sure they full fill the Assistance Representative American Airlines eligibility criteria.

Assistance Representative American Airlines Apply online process has been already started from today but the hiring authority has not mentioned the last date to apply for the Assistance Representative posts, make sure candidates should apply as soon as possible.

Candidates should keep in mind that before going to apply for the Customer Assistance Representative American Airlines, Customer Assistance Representative, make sure they full fill the Assistance Representative American Airlines Eligibility criteria such as Qualifications and Age Limit which is given below.

Candidate should stay in touch with us to received latest update about Customer Assistance Representative American Airlines, Customer Assistance Representative, Customer Care Assistance, Assisting Customers, Customer Assistance, American Airlines Customer Assistance Representative Interview etc by following us on Google News and candidates can also join our on Telegram.

Customer Assistance Representative American Airlines Apply Online

Name of OrganizationAmerican Airlines
Post of NameCustomer Assistance Representative
QualificationsHigh School Diploma/Graduate
AgeMinimum 18 Years
Job LocationMetropolitan Nashville Apt (BNA-TRML)
Last DateNot Mention
Job TypeFull Time
VisitFor Latest Govt Jobs employmentgovnews.com

Customer Assistance Representative American Airlines Description

Description

  • The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner:

Customer Assistance Representative American Airlines Responsibilities

Responsibilities

  • Greeting customers when they enter the airport or arrive in the ticket area
  • Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures
  • Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)
  • Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)
  • Troubleshooting kiosk technology issues to identify the source of issues or errors
  • Communicating with IT about kiosk technology issues that require additional servicing
  • Verifying that customers’ carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity)
  • Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk)
  • Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight)
  • Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time)
  • Accepting and activating customers’ self-tagged baggage at the activation station
  • Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location)
  • Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies)
  • Refer customers to customer service agents when appropriate
  • Performing clearance and verification of documents at kiosks
  • Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area
  • Assisting unaccompanied minors with boarding, deplaning, or other transportation
  • Providing customers with gate information and directions
  • Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports)
  • Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
  • Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings
  • Adhere to government regulations (e.g., DOT, FAA, TSA)
  • Adhere to company policies, procedures, and performance standards
  • Wear uniforms as required by company policy
  • Provide quality customer service in a professional manner in accordance with American’s guidelines
  • Use multiple internal resources/systems, including during customer interactions

Customer Assistance Representative American Airlines Eligibility Criteria

Qualifications & Job Experience

  • High School diploma or GED or international equivalent
  • Must be 18 years of age or older
  • Read, write, fluently speak and understand the English language.
  • Bilingual language skills may be required in some locations
  • Applicable valid driver’s license as required by local authorities
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Must be authorized to work in the U.S.

Preferred Qualifications Job Experience

  • Working knowledge of Sabre or any other Passenger Service System
  • Previous face to face Customer Service experience
  • Working in a fast pace environment

How to apply for Customer Assistance Representative American Airlines?

Ans Interested eligible candidate should read the Customer Assistance Representative American Airlines Notification carefully before going to apply for the Customer Assistance Representative American Airlines posts and go to the Official Website link is given below and follow this process:-

Complete the Registration Process step by step:-

1. Candidates should read the Customer Assistance Representative American Airlines Notification carefully.

2. Go to the Customer Assistance Representative American Airlines Official Website link is given below.

3. Complete the Registration process by entering basic details.

4. After successful completion of the Registration process.

5. Login to your account and fill up the form by entering candidate personal details.

6. Attached the latest Resume.

7. Make sure all the required filled are correct.

8. Make a final submission by submitting it.

Customer Assistance Representative American Airlines Notification

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